Last Updated: January 8, 2026
Welcome to MemoGenesis. These Terms and Conditions ("Terms") govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to be bound by these Terms. Please read them carefully.
By accessing, browsing, or using the MemoGenesis website (memosgenesis.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy and Disclaimer. If you do not agree with any part of these Terms, you must not use our website or purchase our products.
You must be at least 18 years old to use our website and purchase our products. By making a purchase, you represent and warrant that:
We strive to provide accurate product descriptions, ingredients, and pricing. However:
In the event of an error, we reserve the right to cancel orders or modify pricing. We will notify affected customers promptly.
When you place an order through our website, you are making an offer to purchase the products. We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order; it is merely an acknowledgment that we have received it. Acceptance occurs when we ship your order.
Payment must be received before orders are processed. We accept major credit cards and other payment methods as displayed on our website. By providing payment information, you represent that you are authorized to use that payment method.
All prices are in U.S. dollars unless otherwise stated. Prices do not include applicable taxes or shipping charges unless explicitly stated. We reserve the right to change prices at any time.
We ship to addresses within the United States and select international locations. Shipping terms include:
We offer a 60-day money-back guarantee on all MemoGenesis products. If you are not satisfied with your purchase, you may return the product within 60 days of the purchase date for a refund of the purchase price.
To be eligible for a refund:
Once we receive and inspect your return, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method. Please allow additional time for the refund to appear in your account.
When using our website, you agree not to:
All content on the MemoGenesis website, including but not limited to text, graphics, logos, images, videos, and software, is the property of MemoGenesis or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
If you create an account on our website, you are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms.
Our website may contain links to third-party websites or services. We do not control, endorse, or assume responsibility for third-party content. Your interactions with third parties are solely between you and them.
The MemoGenesis website and all content are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:
To the fullest extent permitted by law, MemoGenesis and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claims arising from your use of our website or products shall not exceed the amount you paid for the products.
You agree to indemnify, defend, and hold harmless MemoGenesis and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from:
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Any disputes arising from these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to participate in a class action lawsuit or class-wide arbitration.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
We may terminate or suspend your access to our website immediately, without prior notice, for any reason, including but not limited to:
Upon termination, your right to use the website will cease immediately.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and MemoGenesis regarding your use of our website and products.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, government actions, or labor disputes.
If you have questions about these Terms and Conditions, please contact us:
MemoGenesis Customer Support
Email: support@memosgenesis.com
Phone: 1-800-MEMO-GEN
Address: 123 Brain Health Blvd, Suite 100, Wellness City, CA 90210
By using the MemoGenesis website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.